Terms and Conditions

Effective Date: 22aug2025

Website: www.kundapergugu.com

Welcome to www.Kundapergugu.com (“Company”, “we”, “our”, “us”). By accessing or using our website (www.kundapergugu.com) and purchasing our products (curds, ghee, and milk products), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website.

1. Eligibility

By using this website, you confirm that you are:

- At least 18 years old, or accessing under the supervision of a parent/guardian.

- Legally capable of entering into binding contracts under applicable law.

2. Products & Services

- We manufacture and supply curds, ghee, and milk products.

- All product descriptions, images, and prices are subject to change without notice.

- We strive for accuracy, but errors (pricing, typographical, or technical) may occur.

- Products are intended for personal consumption only and not for resale unless expressly authorized.

3. Orders & Payments

- Placing an order on our website constitutes an offer to purchase.

- We reserve the right to accept or reject any order.

- Payments must be made through the methods provided on the website.

- Prices are inclusive/exclusive of taxes as indicated at checkout.

4. Shipping & Delivery

- Delivery timelines are estimates and may vary due to logistics or unforeseen delays.

- Risk of loss or damage passes to you once the product is delivered to your address.

- We are not responsible for delays caused by third-party courier/logistics providers.

5. Returns & Refunds

- Due to the perishable nature of our products, returns are accepted only if:

  • The product is damaged, spoiled, or incorrect at the time of delivery.

- Customers must raise complaints within 24 hours of delivery with proof (photo/video).

- Refunds or replacements will be processed at our discretion.

6. User Responsibilities

You agree not to:

- Use our website for unlawful purposes.

- Distribute viruses, spam, or engage in activities that may harm our website or reputation.

- Infringe on our intellectual property, trademarks, or content.

7. Intellectual Property

- All content on this website (logo, branding, product names, text, graphics, images, and software) is the property of Kundapergugu.

- Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

- Our products are manufactured under hygienic conditions. However, Kundapergugu is not liable for any allergic reactions, health issues, or misuse of products.

- To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

9. Privacy Policy

- We collect and process personal information (name, contact details, address, payment info) only to fulfill orders.

- We do not sell or share customer data with unauthorized third parties.

- For details, please refer to our [Privacy Policy].

10. Governing Law & Jurisdiction

- These Terms are governed by the laws of [Insert Country/State, e.g., India].

- Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City/State].

11. Changes to Terms

- We reserve the right to update or modify these Terms & Conditions at any time.

- Continued use of the website after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions or concerns regarding these Terms, please contact:

www.Kundapergugu.com

Email: kundaperugu.com@gmail.com

Phone: 9133777759

Address: Hyderabad, Telangana, India